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Professional Updates

Technical Support

 

Technical support

►  Welcome to the Report Exec Online Support Center for your Report Exec PROFESSIONAL, I.R., or CLERY product.  Here you'll have access to various technical and user support items including program updates and patches, user documentation like manuals, a product knowledge base, and other useful resources.

►  Use our knowledge base to find the answers that you need:

 

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Program Update

 

Click here to download Program Update

File Size: 31213568 bytes

Updated last on Wednesday, May 09, 2012 at 11:25:18 AM

►  You can update your Report Exec PROFESSIONAL, I.R., or CLERY software with this download.

►  For general update installation instructions, click here, (not link for update piece, just instructions).

►  Read about new features before downloading the update by clicking here.

 

Professional to Enterprise Export / Import Info

 

Utilities to export Professional data and import into Enterprise:

 

►  Professional export:  export_report_exec.zip

Extract the exporter into the main Report Exec Professional server folder and execute it from there.  When completed, this will create the XML file the Enterprise importer will need right in the same Report Exec Professional server folder.

 

Note:  Depending on the size of your Professional database and the perpetual build up, the exporter could run for several hours.

 

►  Enterprise import:  _importer.zip

Extract the contents on to the SQL server and execute the importer from there.  You will need access to the Report Exec Professional server from the SQL server in order to import the data and target the needed XML file.  When running the importer, it will ask you for the XML file, the schema (included in _importer.zip) and the Report Exec Professional's pictures server folder.

Manual

 

►  Download the installation and overview manual for the latest version of Report Exec by clicking the link below.

 

Report Exec Full Manual

Training Overview Presentation

►  Download our interactive training overview presentation for the Report Exec Professional product.

 

Report Exec Training Overview Presentation

 

NOTE:  This presentation is still in development and is not yet complete.  We will be rolling out updates to it as they become available.

Backup Module

 

►  Download the Backup Module file for the Newest Administrative Backup Files in Use Tool.

 

Report Exec Backup Module

 

NOTE:  This program should be used in conjunction with your current backup scheme.  This is not a replacement backup program or intended to be used as your primary backup system.

Graphing Module

 

►  Download the Graphing Module file for the Newest Administrative Reporting Tools by clicking the link below.

 

Report Exec Graphing Module

 

NOTE:  You do not need this module for the new Crystal Reports Update.  You only need this if you are running an older version of Report Exec that is not using Crystal Reports for the report print outs.

Networking Clients

 

►  Download the Report Exec Network CLIENT installation using the link below.

 

Report Exec Network Client Setup File  -  SIZE: approximately 9 MB 

►  Get step-by-step installation instructions for setting up a network client by clicking on the link below.

 

Network Client Step-by-Step Instructions

Library Files

 

►  Use this link if you only need to update your 8 computer with the Report Exec Library Files.

 

NOTE:  These libraries are already included and installed with the program.  Use this link only as directed or suggested by a Competitive Edge Software, Inc. Technical Support Representative.

 

Report Exec Library Files